I thought the ER nurses I encountered were very knowledgeable and caring, but I also noticed they were very busy and rushed and seemed to be constantly multitasking.
what mattered to me the most is that they knew what they were doing and were efficient

I did not go having the expectation of "warm fuzzies." Background: In a 3-month period of time (Nov 2006-Jan 2007), the doctors and nurses at this fine ER saved my life several times, even performing CPR, and connecting me to a vent (Addisonian crises, due to unrecognized, unresolved, pretty *minor* infections. I have CRPS Type 2 in all extremities and my face -- the infections were very hard to spot, as feeling rotten and hurting is par for the course.). You might say they had already earned my unwavering respect, and *undying* (sorry) gratitude! So this last visit, when I went in with a broken arm? I expected exactly what I received -- competent care, and information as to what to do next. They're professionals, not hand-holders.

Now, had I not already known how good they were, and were I scared and overcome with pain -- I might have wanted a bit more of a sense of "caring." Probably a kind word would suffice...

Thanks for your comments and feedback john and Guest. It's interesting that so far 100% of the votes are for knowledgeable but not caring. Hoping for more votes and comments on this!